In crisis? Call or text 988 for the Suicide & Crisis Lifeline, any time. In an emergency, call 911.
Straight answers about intensive outpatient treatment, admissions and insurance. Don't see your question? Call a ThriveGuide.
No. You can call us directly. We also welcome referrals from doctors, therapists, case managers, hospitals and health plans.
A ThriveGuide will listen, answer your questions, collect your insurance information and help schedule a clinical assessment.
Timing depends on your assessment and coverage. Many people begin within [typical timeframe] of their first call.
IOP is a structured level of behavioral health care for people who need more support than weekly therapy, while still living at home and staying connected to daily life.
Many people do. Program hours are [days and times], and our team will talk through your schedule with you.
There is no single timeline. Length of treatment is based on your clinical needs and progress, and your team reviews it with you regularly.
Your team helps you plan your next step—often ongoing outpatient care—so you keep building on your progress and your ThrivePath.
No. If you are in crisis, call or text 988, or call 911 if you are in immediate danger. IOP is planned, ongoing care.
ThriveWell works with eligible AHCCCS members and participating health plans. Our ThriveGuides can verify your eligibility and benefits.
Contact us and we will check whether ThriveWell participates with your plan and what coverage may be available.
No. Coverage depends on your plan, eligibility, medical necessity and any authorization your plan requires. We will explain what we find.
Some health plans, including AHCCCS plans, may offer rides to appointments. Our team can help you look into options.
When it is clinically appropriate and you agree, family involvement can be part of your treatment.
Yes. Your information is protected under federal and state privacy laws. See our Notice of Privacy Practices for details.
A ThriveGuide is happy to talk it through—no commitment needed.
